Privacy policy

 

Last updated: 1 December 2024

This Privacy Policy describes how Geli-Modellbau GmbH (the “Website”, ‘we’, ‘us’ or ‘our’) collects, uses and discloses personal data when you visit 167442-02.myshopify.com (the ‘Website’), use our services, make a purchase there or otherwise communicate with us in relation to the Website (collectively, the ‘Services’). For the purposes of this Privacy Policy, ‘you’ and ‘your’ refer to you as a user of the Services, whether you are a customer, a visitor to the Website or any other person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will publish the revised Privacy Policy on the Website, update the ‘Last updated’ date and take any further steps required by law.

How we collect and use your personal data

In order to provide the Services, we collect information as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific purposes listed below, we may use the information collected about you to communicate with you, to provide or improve the Services, to comply with any applicable legal obligations, to enforce any applicable terms of service, and to protect or defend the Services, our rights and the rights of our users or others.

What personal data do we collect?

The type of personal data we receive about you depends on how you interact with our website and use our services. When we use the term ‘personal information’, we are referring to information that identifies you, relates to you, describes you or can be associated with you. The following sections describe the categories and specific types of personal data we collect.

Information we collect directly from you

The information you provide to us directly via our services may include:

• Contact details, including your name, address, telephone number and email address.
• Order information, including your name, billing address, delivery address, payment details, email address and telephone number.
• Account information, including your username, password, security questions and other information used for account security.
• Customer support information, including the information you include in your communications with us, for example when you send a message via the Services.

Certain features of the Services may require you to provide us with specific information about yourself directly. You may choose not to provide this information. However, this may mean that you are unable to use or access these features.

Information we collect about your usage

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). For this purpose, we may use cookies, pixels and similar technologies (“Cookies”). Usage data may include information about how you access and use our website and your account, including device information, browser information, information about your network connection, your IP address and other information relating to your interaction with the Services.

Information received from third parties

Finally, we may receive information about you from third parties, including suppliers and service providers who collect information on our behalf, such as:

• Companies that support our website and services, such as Shopify.
• Our payment processors, who collect payment information (e.g. bank account, credit or debit card details, billing address) to process your payment, fulfil your orders and provide you with the products or services you have requested, in order to fulfil our contract with you.
• When you visit our website, open or click on emails we send you, or interact with our services or adverts, we or third parties with whom we collaborate may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries and cookies.

Any information we receive from third parties is treated in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.

How we use your personal data

• Provision of products and services. We use your personal data to provide you with the services and to fulfil our contract with you, including processing your payments, fulfilling your orders, sending you notifications regarding your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, organising dispatch, facilitating returns and exchanges, and other features and functionalities relating to your account. We may also enhance your shopping experience by enabling Shopify to link your account to other Shopify services that you may wish to use. In this case, Shopify processes your data in accordance with its Privacy Policy and Consumer Privacy Policy.
• Marketing and advertising. We may use your personal data for marketing and advertising purposes, for example to send marketing and advertising messages via email, text message or post, and to display adverts for products or services to you. This may include using your personal data to better tailor the services and advertising on our website and other websites. If you are based in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products in accordance with Article 6(1)(f) of the GDPR.
• Security and fraud prevention. We use your personal data to detect, investigate or take appropriate action in relation to potential fraudulent, illegal or malicious activities. If you choose to use the services and register an account, you are responsible for the security of your account login details. We strongly recommend that you do not share your username, password or other login details with third parties. If you believe your account has been compromised, please contact us immediately. If you are based in the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, in accordance with Article 6(1)(f) of the GDPR.
• Communication with you and service improvement. We use your personal data to provide you with customer support and to improve our services. This is in our legitimate interest to be able to respond to you, provide you with effective services and maintain our business relationship with you, in accordance with Article 6(1)(f) of the GDPR.

Cookies

Like many websites, we use cookies on our website. Specific information about the cookies we use in connection with the provision of our shop via Shopify can be found at https://www.shopify.com/legal/cookies. We use cookies to operate and improve our website and our services (including storing your actions and preferences), to carry out analytics and to better understand user interaction with the services (in our legitimate interest in managing, improving and optimising the services). We may also allow third parties and service providers to use cookies on our website to better personalise the services, products and advertising on our website and other websites.

Most browsers automatically accept cookies by default. However, you can set your browser to remove or reject cookies via the browser controls. Please note that removing or blocking cookies may affect your user experience and may result in some of the services, including certain features and general functionality, not working properly or no longer being available. Furthermore, blocking cookies cannot completely prevent us from sharing information with third parties, such as our advertising partners.

How we share personal data

In certain circumstances, we may share your personal data with third parties for the purposes of fulfilling a contract, for legitimate purposes, and for other reasons set out in this Privacy Policy. These circumstances may include:

• with service providers or other third parties who provide services on our behalf (e.g. IT management, payment processing, data analysis, customer support, cloud storage, order fulfilment and dispatch).
• with business and marketing partners to provide you with services and to advertise to you. Our business and marketing partners use your data in accordance with their own privacy policies.
• Where you instruct us, request us, or otherwise give us your consent to share certain information with third parties, for example to send you products or through your use of social media widgets or login integrations, with your consent.
• With our subsidiaries or otherwise within our group of companies, in our legitimate interest in running a successful business.
• In connection with a business transaction such as a merger or insolvency, to comply with all applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce all applicable terms of service, and to protect or defend the Services, our rights and the rights of our users or others.

We disclose the following: the following categories of personal data and sensitive personal data about users for the purposes set out above under ‘How we collect and use your personal data’ and ‘How we disclose personal data’:

Category Categories of recipients

Identifiers such as basic contact details and certain order and account information

Commercial information, such as order information, purchase information and customer support information

Internet or other similar network activity, such as usage data

Geolocation data, e.g. locations determined via an IP address or other technical means

 

Service providers and third parties who provide services on our behalf (such as internet service providers, payment processors, fulfilment partners, customer support partners and data analytics providers)

Business and marketing partners

Affiliates

We do not use or disclose your personal data without your consent or for the purpose of identifying you.

With your consent, we share personal data for the purpose of carrying out advertising and marketing activities as follows.

Third-party websites and links

Our website may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies, as well as any other terms and conditions. We accept no guarantee or responsibility for the privacy or security of such websites, including the accuracy, completeness or reliability of the information found on these websites. Information that you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without any restriction on its use by us or third parties. Our inclusion of such links does not automatically constitute an endorsement of the content of such platforms or their owners or operators, except as disclosed within the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal data from children. If you are a parent or legal guardian of a child who has provided us with their personal data, you may contact us using the contact details provided below and request the deletion of such data.

As of the effective date of this Privacy Policy, we have no actual knowledge that we ‘share’ or ‘sell’ personal data of individuals under the age of 16 (as these terms are defined under applicable law).

Security and Retention of Your Data

Please note that no security measures are perfect or impenetrable, and we cannot guarantee ‘perfect security’. Furthermore, the information you send to us may not be secure whilst in transit. We recommend that you do not use unsecure channels to provide us with sensitive or confidential information.

How long we retain your personal data depends on various factors, such as whether we need the data to manage your account, provide the services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal data. However, these rights are not absolute and apply only in certain circumstances. In certain cases, we may refuse your request to the extent permitted by law.